Responsible Gambling, Customer Support & Security
Responsible gaming has its own page on the Roaring 21 Casino website, with players given access to information on identifying and fighting addiction behavior. There are also cool off periods, deposit limits, and self-exclusion policies in place, all of which are good things.
Customer support is available through live chat, telephone, and email. I interacted with the staff using the chat function and found the help to be, well, helpful. The team responded quickly to requests for assistance and were able to give me answers to my basic questions. If you’ve interacted with a decent online casino in the past, you’ll know what to expect here.
Security is addressed using 128-bit SSL encryption, which is the industry standard for ensuring safe transmission of your personal and financial information. We highly recommend only playing at casinos that use this security feature, as it means you’re protected.
Terms and Conditions, Banking
Looking through the terms and conditions at Roaring 21, we cannot find any verbiage that’s unfair or predatory toward players.
The banking system at Roaring 21 is very decent for an American-friendly casino. The site accepts deposits and withdrawals using credit card, bank wire, eWallets, and Bitcoin. There is a 24 hour hold time on winnings, but Bitcoin is paid out shortly thereafter. Other methods take a bit longer due to how they process funds. There is a $4,000 weekly withdrawal limit in place.
Banking options at Roaring 21 Casino
Slots
Football Frenzy |
High Fashion |
Jumping Beans |
Megasaur |
Naughty or Nice Spring Break |
Shark School |
There is a large slot library at Roaring 21, which is comprised of RTG classic and video slots. These games have a bunch of different themes and bonuses, and many games have small progressive jackpots that can be won. Players looking to gamble on the go will find dozens of mobile slots from RTG on offer.
Comp Point Program
Roaring 21 Casino has the standard RTG comp program in place, wherein you earn 1 point for every $10 wagered. Players accumulating 100 points ($1,000 wagered) get $1 cash back at the casino. Rates for VIP tiers add up faster.
Licence Information
Roaring 21 Casino is licensed to conduct gaming operations through the jurisdiction of Curacao.
Countries not supported
Roaring 21 Casino does not accept players from the following countries: Albania, Armenia, Australia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Costa Rica, Croatia, Curacao, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Georgia, Germany, Greece, Guadeloupe, Hungary, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Martinique, Mauritius, Mayotte, Mexico, Moldova, Montenegro, Netherlands, New Zealand, North Macedonia, Norway, Ontario, Pakistan, Philippines, Poland, Portugal, Reunion, Romania, Russia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Tajikistan, Thailand, Tunisia, Turkey, Turkmenistan, Ukraine, United Kingdom and Uzbekistan.
Player Issues
There are currently no known player issues pertaining to how Roaring 21 Casino conducts their gaming operations.
Wizard Endorsement Status
Roaring 21 Casino earns an endorsement from this site for their integrity and customer support. We only endorse the best Internet casinos we personally trust, and are proud to partner with Roaring 21 Casino.
As our promise to our readers, if you click though any ad on this site, which leads to you opening an account, then we will always be here to mediate in the unlikely event you ever have a problem. However, we‘re very confident you won ‘t ever have the need to ask. Again, this offer of support applies if, and only if, you click through a banner on this site.
Roaring 21 Casino Screenshots
You have successfully logged in!
Please check your email and follow the link we sent you to complete your registration.
Comments: 66
Please login or register to submit your comment.
User reviews marked with this logo are syndicated from LCB.org
Samlou4243 April 7, 2024 23:38
Not too bad, same as all the other RTGs. Easy to claim bonuses...usual games,..👍
Tonymoach4 March 4, 2024 17:42
They wouldn't pay me my winnings from the no deposit bonus. Didn't go any further than that with these guys so i don't have much to say about them other than it's another real time gaming casino just like the rest of them.
LA-Martyn March 5, 2024 06:30
Hi Tonymoach4, thanks for your words. I've looked up your account and I see that we've got multiple accounts using the same details. This is why the win from the no deposit bonus was denied.
Hi Tonymoach4, thanks for your words. I've looked up your account and I see that we've got multiple accounts using the same details. This is why the win from the no deposit bonus was denied. As per the terms and conditions of the program... "Only one active account per household, computer, IP address or business address is allowed. If there is more than one account all winnings will be void and accounts disabled." - roaring21.com/info/terms/
Read moreBrian Hopper October 4, 2023 18:26
Does everything except payout winnings, that's kinda the most important part to me. I learned my lesson.
LA-Martyn October 5, 2023 07:00
Hi Brian, thanks for your words. I'm sorry we didn't live up to your expectations on this occaision. I've looked into this just now and found that you've already been paid out this morning before I got involved.
Hi Brian, thanks for your words. I'm sorry we didn't live up to your expectations on this occaision. I've looked into this just now and found that you've already been paid out this morning before I got involved. I think a lack of information while Cashier weren't in the office (out of office hours) didn't help you this time. I've also asked our team to get in touch with you directly. Looks like you've had some good returns though. Apologies and happy spinning!
Read morecajunmama July 26, 2023 17:32
The customer service here is SUPER nice always! I had no issues whatsoever cashing out even though it did take a few days. I think due to sending in my documents and I had to have a quick phone call verification that was like a minute.
The customer service here is SUPER nice always! I had no issues whatsoever cashing out even though it did take a few days. I think due to sending in my documents and I had to have a quick phone call verification that was like a minute. I like that they said after I was verified that I was also verified at all of their sister sites which is a plus in my book!!!!
Read moreCyberluck13 July 25, 2023 16:56
Great, friendly , quick customer service Representatives. I haven't deposited at this site, but I plan to soon. Though the games are the same as every other real-time game site, theirs a decent amount of variety in them and better reliability and loading time then other softwares. I give them a b+
jjcole237 July 20, 2023 21:41
seems like a this casino i win until my play thru is finished and then straight lose until im broke.
LA-Martyn July 26, 2023 04:49
Hi jjcole237, sounds like you've been unlucky here if you've had a balance after completing playthrough? Maybe cash this out or use the Blue Rewards Card as an option to withdraw and deposit at another brand in the group for a change of scenery?
dknocks25 May 19, 2023 13:29
Great place to play and no max cashout on bonuses which is super important to me!
JayTee333 May 16, 2023 23:02
This casino it’s OK. I love the RTG brand. i’ve deposited to see here but never like enough to withdraw. Live chat is very helpful. They have nice bonuses if you deposit you can’t claim any non-deposit bonuses unless you made a $35 + depost which I didn’t Particularly like, but it is what it is.
This casino it’s OK. I love the RTG brand. i’ve deposited to see here but never like enough to withdraw. Live chat is very helpful. They have nice bonuses if you deposit you can’t claim any non-deposit bonuses unless you made a $35 + depost which I didn’t Particularly like, but it is what it is. I never withdraw from here. But I can recommend the Casino.
Read moreLA-Martyn July 26, 2023 04:52
Thanks JayTee333, sounds like you gave us a good look over, glad we checked out! Regards the no deposit bonus, you can claim one without a deposit as a new player.
Thanks JayTee333, sounds like you gave us a good look over, glad we checked out! Regards the no deposit bonus, you can claim one without a deposit as a new player. Our CS team would have been able to sort you out with somehting or there is the LCB Shop Bonus which you may have been entitled to? Thanks for the kind words.
Read moreKencar31 May 11, 2023 11:34
This is a legit casino ..this is another casino that I don't have personal experience cashing output my girlfriend has...she gambles more than me. But she Always been paid in 72 hrs
Bretames94 April 27, 2023 16:26
Good casino, nice layout and fun games. I got free spins and played around on a few different games with the money won from it. Overall it's slightly above average. I recommend signing up and playing some slots.